July 30, 2019

The Department of Planning is pleased to officially announce details about our new file management system, titled ‘Energov’.
Reasons behind the Department’s decision to adopt a new system include the following:

  • The former file management system, BEMIS, runs on aged infrastructure which is no longer supported by the Government’s Information and Digital Technologies Department;
  • The desire to move to a ‘paperless’ office;
  • Allow for all submissions to be made online; and
  • Achieve improvements to the efficiency and transparency of the Department’s business processes.

The Department had a ‘soft launch’ of the Energov system on December 3, 2018 in tandem with the release of the Draft Bermuda Plan 2018. External users had the opportunity to submit objections/representations to the zonings and policies of the said plan via the online ‘Citizen Self Service’ (CSS) portal:
Going forward, the Department is continuing the roll out of Energov in a two phased approach for the primary purpose of ensuring that Department staff are fully converse with utilizing the system prior to being able to assist the agents/applicants when making online submissions through the CSS Portal. This approach was determined the most suitable in order to ensure a successful transition to avoid frustration and delays.

Phase 1: Internal launch August 5th
All Department back office processes will be carried out with the use of the new system. Electronic submissions will be available via only the Government’s secure file transfer service, Accellion. The public will be able to monitor application status in the CSS portal.
Three CSS information sessions for external users are scheduled for the below dates and times in the boardroom on the 5th floor of the Dame Lois Browne Evans Building. Registration to attend is mandatory due to building access requirements. Please notify which session you plan on attending.

  • Thursday 25 July, 5:00 pm – 6:00 pm
  • Monday 29 July, 5:00 pm – 6:00 pm
  • Tuesday 30 July, 5:00 pm – 6:00 pm

Making submissions after August 5th:
Applicants/agents should submit new applications by uploading documents (minus the requisite fee) in pdf format via Accellion file sharing platform via the following link:

Alternatively, you may make a hard copy submission (one paper copy) minus the requisite fee.

All submissions received will be registered in Energov and then vetted. An invoice with payment instructions will be generated and sent to the applicant via email. Payment can be made at the ACG window as at present, or by electronic bank transfer. Once payment is confirmed, the assessment of the submission will commence.

All submissions are a matter of public record and will be accessible through the CSS.

Phase 2: Full public launch
Agents will be able to make electronic submissions and payments, schedule inspections etc. via the CSS. We anticipate this full launch will occur approximately 3-6 months from August 5th. Prior to the full launch, specific training will be offered to our external users.

Letters of objection and/or representation should be emailed to referencing the PLAN or SUB number in the subject line.

Dame Lois Browne-Evans Building, 5th Floor, 58 Court Street Hamilton, HM12, Bermuda

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