In January 2020, the Department of Planning implemented paperless applications with EnerGov, an information management system developed by Tyler Technologies.
The Customer Self Service (CSS) is an online self-service portal, offering applicants a convenient way to submit applications, schedule inspections and view documentation. The CSS provides online tools for effective communication throughout the application process.
Need help? Email firstname.lastname@example.org
Wondering what is happening with your application?
Log into your CSS account to find out!
You have 24/7 access to all the details of your application.
Have questions? We’re here to help! Call us at 297 7756 or email email@example.com.
Search for existing Planning and Permit applications
View the details and documentation regarding existing Planning Applications
Apply for Planning Permission and Building Permits
Explore the map to see what is happening in your neighbourhood
Request an Inspection
Print permits and invoices
It is our responsibility to ensure that you, the Applicant, are kept properly informed throughout your application process.
The CSS is how we achieve that!
By registering your CSS account, you are providing us with your correct contact details.
Your Agent can then submit your application for you and you will have the same access to your application details as your Agent does, via your own CSS account.